Effective March 15, 2021, the following Atlantic Coast Life Med Supp updates will launch. These changes have been made to improve their Medicare Supplement application and underwriting process, and to better serve our agents and customers.
Reflexive Questions:
They have added additional Reflexive Questions to further automate the underwriting process and make the point-of-sale underwriting process even more efficient. Once an application is completed and submitted, any reflexive questions will be generated within the E-App.
After the reflexive questions are completed, the application will be processed by their underwriting engine and follow the normal process. These enhancements will eliminate the need for underwriter review in many cases, and result in more point of sale decisions.
Application Updates:
Section 7 of the Application has been reorganized and all “knock-out” questions are now grouped together in questions 1-13. There have also been updates or additions made to the current questions in Section 7. Please review the questions carefully when completing new applications.
Tobacco:
Their tobacco use rule has been updated. Tobacco use in the past 12 months in combination with: diabetes, cardiovascular disease (not high blood pressure), peripheral vascular disease, chronic lung disease (asthma, etc) history of stroke or TIA; more than 10% unintentional weight loss in past 12 months; use of smoking cessation products – will result in decline.
Questions?
Should you have any questions, or if you would like to discuss these changes, please call the ACL Live Review Underwriter Access line to speak with an Underwriter at 1-844-442-3847, (Option 5, then Option 2), Monday through Friday 7am to 5pm Mountain Time. (9am to 7pm Eastern)
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