Additional Training and Tips Sheets

Practical education and reference tools designed to support real-world agent conversations.

Targeted Support for Day-to-Day Work

In addition to our core training hubs, we provide targeted reference materials and short-form training designed to support specific conversations and real-world scenarios.

These resources are practical, concise, and easy to revisit as needed. They complement our structured product training without replacing it, giving agents tools they can apply immediately in client meetings and follow-up conversations.

Tips Sheets and Reference Guides

These resources are built for quick reference and practical use. They are designed to be used in real conversations, not simply reviewed once and set aside.

Topics may include client discussions, planning considerations, and common scenarios agents encounter in the senior market.

Examples of resources you may find here include:

  • Client needs assessment tips
  • Cross-selling conversation guides
  • Coverage comparison overviews
  • Common objections and ways to address them
  • Planning conversation prompts

Resources are updated over time as topics evolve and new needs emerge.

Special Topic Training

From time to time, we provide focused training on specific planning topics, regulatory updates, or market changes. These materials may include short videos, downloadable documents, or guided explanations.

This approach allows us to share timely education and targeted insights without adding unnecessary complexity to the core training hubs.

Accessing These Resources

Some materials are available publicly, while others require agent login. Access requirements are noted where applicable.

Logged-in agents can also locate available training resources through the Agent Menu.

Looking for Something Specific?

If you are trying to locate a particular training resource or are unsure where something is located, our team is available to help.