Contact New Horizons

Questions about partnering, products, training, or support? Our team is here to help.

We’re Here to Support Independent Agents

Whether you’re exploring a partnership with New Horizons or you’re already working with our team, we want it to be easy to reach us.

You can call, email, or send a message using the form below. Our team will route your request to the appropriate department and respond as promptly as possible.

If your question is time-sensitive, calling the office directly is the fastest way to receive assistance.

Office Information

New Horizons Insurance Marketing122 W. Prairie Ave.
Suite 200

Decatur, IL 62523
Toll-Free: 888-780-7676
Phone: 217-233-8000
Fax: 217-233-0280

Office Hours:
Mon–Thu: 8:00 AM – 4:30 PM (Central Time)
Fr: 8:00 AM – 12:30 PM

We observe major holidays. Messages received outside business hours will be returned the next business day.

Visit Us!

If you visit, you can park in the lot by the Decatur Club building to our west.

Enter on the southwest corner of the building. We’re on the top floor.

Send a Message

Use the form below to contact our team. Please provide as much detail as possible so we can direct your message appropriately.

This form is for insurance professionals.
If you are a consumer, please call 888-780-7676 to connect with a licensed agent.

By submitting this form, you agree to be contacted by New Horizons regarding your inquiry.

Interested in Partnering With New Horizons?

If you’re an independent senior-market agent exploring a new FMO relationship, we welcome the conversation. Learn more about how we support agents through training, technology, and long-term planning.

Already Working With Us?

For product support, contracting questions, training information, or technology assistance, our team is ready to help. You may also find quick answers inside the Agent Dashboard and Resource Center.

Ready to Work With a Steady, Supportive Partner?

We’re here to help you grow your business, support your clients, and plan for the future.