Updated Email Signature Option on Aetna Quote & Enroll

Updated Email Signature Option on Aetna Quote & Enroll
September 1, 2020

Aetna is making their email signature process on Aetna Quote & Enroll even easier for you. You'll see this new feature starting Monday, September 14.

With the updated email signature process, your application will go directly to the home office once your applicant signs the emailed application.

Email signature option temporarily unavailable September 9-14

As Aetna updates their systems with this new feature, the current email signature feature will be temporarily unavailable for new applications from Wednesday, September 9 at 4:30 p.m. CT until Monday, September 14 at 8 a.m. CT.

During this time, you'll still be able to use any of the other signature options (in person or secure question) for new applications. If you have already started an email signature and sent it to your client, you can still have the client complete the signature and submit it through the “My cases” tab on Aetna Quote & Enroll until September 14.

New email signature process starts September 14

The updated email signature process will be available starting Monday, September 14. After this date, any outstanding email signatures will have to be cancelled in “My cases” and the new email signature option used.

Thank you for your patience and flexibility during this transition to Aetna's improved email signature process.

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