Aetna's vendor has resolved the hardware issues that impacted their internal processing and administration yesterday. They are now back to business as usual, including their rate quote and enrollment tools, as well as the information you see about your business on aetnaseniorproducts.com.
Thank you for your patience in holding your new business until this hardware issue was resolved. Aetna saw a significant volume of enrollments late yesterday afternoon once the rate quote and enrollment tools became available again.
Aetna sincerely apologizes for the inconvenience and appreciates your partnership in offering Medicare Supplement coverage for your clients during this important time of year.