Updated HIPAA form required for faxed applications
Aetna recently updated the required health information authorization (HIPAA) form in both their paper sales kits and online enrollment tool.
Starting September 16, 2019, any applications received with an old version of the HIPAA form will be considered "not in good order" and processing will be delayed. Agents will have 10 days to submit the current HIPAA form. If Aetna does not receive the form by that deadline, they will close out the application.