Starting July 7, 2023, Aetna will offer an authorization code signature option for E-Apps in the Aetna Quote & Enroll tool. This will replace the security question signature option.
You will have an option to send a system-generated authorization code to applicants by email or by text message (SMS).
How the authorization code signature works
The existing security question signature option will remain available until July 20 to allow time to transition to using the new authorization code signature option.