Lumico Enhances Voice Signature Process On Med Supp e-Applications

Lumico Enhances Voice Signature Process On Med Supp e-Applications
November 11, 2020

Starting on 11/13/20, Lumico will be making the current requirement to enter a client's e-mail address optional to complete a voice signature.

While they are making this optional, if you do enter a client's e-mail address in the e-Application, the platform will continue to automatically send the required documents to the client.

With this enhancement, prior to completing a voice signature, it is your responsibility to ensure you deliver the applicable state required forms to your client for review if you are not entering a client's e-mail address in the e-Application.

You must deliver the applicable state required forms and all disclaimers to your client by mail, fax, in-person or e-mail.

Please note that you must retain evidence of your delivery of the documents to the insured prior to commencing the application.  Agents that submit applications without prior delivery of the forms and application will be subject to discipline by Lumico including termination or commission forfeiture.  Lumico reserves the right to audit an agent’s compliance with the application/forms delivery requirement.

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